Answers to common questions, and a real person to write to if you need more.
Email us directly
hello@blackhookgroup.com
On iPhone Duo, fold the phone shut. The outer screen shows the customer's verdict, and opening the phone again brings the next customer. On other iPhones, tap the Serve button.
You earn points for having the right ingredients, stacked in the right order, plus a tip for speed. Perfect orders in a row grow your tip multiplier, up to double.
One or more layers are in the wrong place compared with the ticket. Tap the stack button (the layers icon) and drag layers into the right order before you serve.
Press and hold its card and choose Remove one, or open the stack and tap the red minus button.
One order per day, the same for every player. Try it as often as you like to beat your best score for the day.
BurgerStack's sound effects follow your iPhone's silent switch. Turn silent mode off to hear the plops, sizzles and the serving bell.
No. BurgerStack is a one-time purchase: pay once, keep it forever. There are no subscriptions, no in-app purchases, and no ads.
Refunds are handled by Apple, not by us directly. Request one at reportaproblem.apple.com or via Settings > [your name] > Media & Purchases > My Purchases on your iPhone.
No, nothing leaves your device. There are no accounts and no analytics. Full details are in our Privacy Policy.